Articles

Operator notes.

Problem-first writing on AI, automation, and the process underneath. Each piece names a real bottleneck, exposes the broken layer nobody owns, and shows what the working system actually looks like.

Optimization / OR

The utility scheduler no off-the-shelf product could build

A custom constraint-optimization engine hit 96% workday efficiency on more than a dozen interacting constraints. When scheduling software stops fitting, the answer is operations research, not another SaaS subscription.

5 min read →